Definitions: In these terms and conditions the following terms are used in the following manner unless explicitly stated otherwise. Dutch-Headshop: the party that determines the terms and conditions. The customer: the counterparty: an institution or a natural person. 1. These terms and conditions are valid for all offers, quotations and contracts between Dutch-Headshop and the customer, on which Dutch-Headshop has decided them to be applicable and in as far as the parties aren’t deviating from these terms and conditions, as has been explicitly expressed in writing. 2. The following terms and conditions are also applicable to the contracts with Dutch-Headshop in case a third party is involved in its execution. 3. Possible deviations from these terms and conditions are only valid in case they have been explicitly agreed upon in writing. Privacy: By placing an order personal data are recorded in the administration of Dutch-Headshop. By written request customers can view their recorded personal data. Corrections, as communicated by the customer, will be processed unless these corrections appear to be incorrect. Dutch-Headshop will not provide personal data to third parties in case the customer’s privacy is thereby damaged other than for legal reasons or purposes of registration of personal data. Products: Offered products are represented and/or described – in written offers and/or on the webiste – as clearly and truthfully as possible and possess the qualities that are mentioned by Dutch-Headshop in the offer. The website clearly states the purchase amount and the rights and obligations of the customer, should he decide to accept the offer. Prices: All prices on the website are including 19% VAT, excluding shipping costs and possible reimbursement costs. Order: Dutch-Headshop only ships the goods after having received the payment unless the customer has chosen for a reimbursement. Dutch-Headshop conceed themselves the right to refuse orders or to process the order at a later date. Returning shipments/products: An approval period of seven days applies to all purchases. Within the approval period the customer has the right to return the products in the original package without any commitment to purchase. Returned products cannot be either used or damaged. Also the customer has to live up to all conditions applicable to return shipments. Customers are responsible for the costs of a return shipment. After receiving the return shipment and approval by Dutch-Headshop regarding the state of the products, reimbursement will take place within 14 days. Delivery: Delivery takes place after the payment has been received (within one working day after payment). Cash on delivery orders and orders paid by bank transfer are delivered directly (within one working day). The final delivery time will never exceed the confirmed delivery time with more than one week unless in case of force majeure. In case the delivery term has been exceeded, the customer will need to express his claim to Dutch-Headshop in writing. Orders are shipped by TNT Post. The customer pays for the shipping costs. The shipping costs are mentioned on the website under Shipping. Shipping: Dutch-Headshop assumes the responsibility for damage and loss of products during shipping. After the products have been received by the customer, the responsibility for damage and loss is carried over to the customer. In case one or more products are lost, the customer is obliged to cooperate in the investigation upon the first request thereto. In case of non-compliance with this request Dutch-Headshop can rightfully claim the purchase amount on the customer. Reimbursements: Already paid amounts for products that are returned within the approval period or advance payments will be reimbursed in accordance with the conditions as stipulated by Dutch-Headshop in case the sale doesn’t materialise. Legal: Dutch-Headshop is based in the Netherlands and will adhere to Dutch law. In some countries or states importing, storing and possessing some products is illegal. In case you would like to order certain products, check the local (customs) rules and regulations. Dutch-Headshop doesn’t assume any responsibility for treading local (customs) rules and regulations. We ship our products under the assumption that third parties won’t avail of them in a manner that is against the law. Dutch-Headshop does not want to encourage anybody to act against the law. We want to emphasise that anybody using our products is fully responsibly for their own future actions. Dutch-Headshop does not assume any responsibility in this respect. Dutch-Headshop cannot be held accountable for damage as a result of improper or unlawful use of the purchased products. Dutch-Headshop cannot be held accountable in the event of confiscation by customs authorities in case the rules or laws of your country or state have been violated. In that case you cannot demand a reimbursement. This website and our products are intended for people of over 18 years old. No sales to minors, only adults! Keep all products of Dutch-Headshop away from children. Dutch-Headshop doesn’t claim any benefits for the curing of diseases nor any relation with health-related conditions. Always consult your physician before taking any herbal supplements. Do not use in case of high blood pressure, cardiovascular problems, pregnancy, breastfeeding or diabetes or when you take MAO inhibitors, medication or anti-depressives. Do not use in traffic, while at work, when studying or when operating heavy machinery. Immediately stop using the product in the event of nervousness, insomnia, loss of appetite, tremors or palpitations. Other terms and conditions: Dutch-Headshop cannot assume any responsibility for the consequences of typographical errors on the website or in any other media. By placing an order, the customer agrees fully with the aforementioned terms and conditions. |