 1: Do you put your company name or anything else related to drugs on your package?
No, we package our products discreetly: nor logos, nor the name of our shop will feature on the package. See the image on the righthand side for examples.
2: When I make a payment by bank transfer, what will I see on my bank statement?
Your payment will be to our company Lejo. This is the name that you will see on your bank statement. 3: What if my package will arrive with damage?
Dutch-Headshop takes all responsability for products that arrive with damage. This means that you can returm the damaged products. 4: What if I am not satisfied with the product, can I get my money back?
Yes, when the product doesn’t live up to your expectations you can return your product and we will return your money. 5: Why can`t we pay with credit card?
Credit card companies calculate a high commission for every order paid by credit card This amount has to be paid by the online shop. The commission they ask is about 10 % of the total amount of the order. This amount will eventually be paid by the customer (you). We think the commission is much too high. Most European countries can make international bank transfer for less. On top of the above reason, online shops have to deal with fraud since most fraudulent orders are made by credit card. These orders are paid for by using stolen credit cards and the shops will send their products but will never be paid by the credit card companies or, even worse, the shops will get a fine. We prefer not to incur these costs. Since we don`t use credit cards we keep our costs low and are the cheapest Headshop of Europe! 6: How can I be sure that I receive my order?
We garantee the delivery of your order. We take full responsibility for the delivery by the postal delivery company in your country. Officially registered at the Chamber of Commerce in the Netherlands, we’ve been active as an online headshop for over five years now so you’re not dealing with some bogus company. 7: How can I change an order or correct a wrong order?
Just create a new order! The initial order will simply be deleted in case it has not been paid. If you have paid the initial order already but you want to change something then you’ll need to contact us. | 
